What’s New in RICOH CloudStream v2.28.0?
We are happy to tell you that RICOH CloudStream v2.28.0 has been released.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.28.0 | ✓ | – |
| Component version (DM) | v1.8.2 | ✓ | See the release note below. |
| Component version (Print&Scan) | v2026.02.05 | ✓ | See the release note below. |
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<What’s updated in RICOH CloudStream version 2.28.0>
◆DM component（v1.8.2）
We fixed 4 bugs below.
[Device Management]
・Fixed an issue where Standard Device Preferences (SDP) SNMPv3 Encryption Algorithm has incorrect options.
・Fixed an issue where the reports will not be displayed if the group name has been changed in the past.
[DM agent]
・Fixed an issue where SDP SNTP and SMTP settings can not be applied when the device currently has no setting.
・Fixed an issue where When port 80 (HTTP) is closed on a device, some configuration task fails.
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◆Print Scan component（v2026.02.05)
＜CLIENT UPDATE＞
・Client installation and behavior in virtual environments have been optimized for performance, flexibility, and administrator control.
What’s Changed
・Smaller and faster client installation: Ghostscript is no longer bundled by default and is downloaded only when required.
・Improved Citrix experience: User roaming profiles are now supported across multiple Citrix instances.
・More control over updates in virtual environments: Auto-update can now be enabled or disabled in Citrix, RDS, and remote desktop environments, and is disabled by default.
＜Extended retention for nfr and trial accounts & clearer expiration emails＞
・Account lifecycle handling for NFR and Trial tenants has been improved to provide more time and clearer communication around expiration.
What’s Changed
・NFR and Trial accounts are now deleted 90 days after expiration, extended from 30 days
・Expiration notification emails have been updated with clearer wording and formatting
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◆Common feature for DM component & Print Scan component
No Update.
Release Notes for V2.28.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
※The public beta feature can be utilized by customers in one or more datacenters prior to official production release.
Device Management
– Fixed an issue where Standard Device Preferences (SDP) SNMPv3 Encryption Algorithm has incorrect options.
– Fixed an issue where the reports will not be displayed if the group name has been changed in the past.
Dashboard/Reporting
No updates.
System
No updates.
Deployment Tool
No updates.
DM agent
– Fixed an issue where SDP SNTP and SMTP settings can not be applied when the device currently has no setting.
– Fixed an issue where When port 80 (HTTP) is closed on a device, some configuration task fails.
Others
No updates.
Print Scan UI
+ Kazakh and Ukrainian localizations have been added, expanding language support for users in these regions.
– When editing scan workflows, the filename input is now correctly preserved as you make changes, preventing accidental loss of entered values.
– Several links to the documentation have been corrected, making it easier to find the right information when you need it.
– Pages now scroll correctly after saving, ensuring that success messages and results are immediately visible.
– Issues where parts of the interface were not fully translated after changing the language have been resolved, providing a more consistent localized experience.
– Search speed across the Admin Web UI has been significantly improved, helping you find users, settings, and objects more quickly.
Secondary Gateway
No updates.
PC Client
+ The client installer is now smaller because Ghostscript is no longer included by default. It will be downloaded automatically only when needed.
+ User roaming profiles are now supported across multiple Citrix instances.
+ Auto-update can now be enabled or disabled in virtual environments (such as Citrix, RDS, or remote desktop sessions). It is disabled by default, as updates in these environments are usually managed centrally by IT administrators.
x The client now uses the system-wide proxy configuration to establish its connection. This means it can connect immediately without requiring you to sign in first, improving reliability in environments that use proxies.
x Clients using local storage mode can now successfully connect to the cloud on certain Windows Enterprise versions where this was previously not possible. This improves compatibility and reduces setup issues in enterprise environments.
Authentication
– Several fixes have been implemented to improve authentication stability and reliability.
Performance enhancements
No updates.
Printing
No updates.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
– The terminal registration process has been improved to better handle temporary connection or service issues. This increases the chances of successful registration and reduces the need for manual retries.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
No updates.
Sharp Cloud Terminal (Gen2)
x Embedded OSA Application Signature Verification is now enabled by default during terminal installation. This adds an extra layer of security by ensuring only trusted applications are installed.
x When the Enable Scan Application setting is turned off, the My Workflow widget is no longer displayed. This helps keep the terminal interface uncluttered and aligned with the enabled features.
x You can now retrieve more than 1 MB of the most recent terminal logs. This provides better insight when diagnosing issues and speeds up troubleshooting.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
x Expiration notification emails have received minor formatting and wording improvements to make them easier to read and understand.
Security enhancements
– Multiple security fixes have been applied to further strengthen the platform.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
Others
x NFR and Trial accounts are now deleted 90 days after expiration, extended from the previous 30 days. This gives administrators more time to review or renew expired accounts.
No updates.