What’s New in RICOH CloudStream v2.30.0?
Dear All,
We are happy to tell you that RICOH CloudStream v2.30.0 will be released with below release schedule.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.30.0 | ✓ | – |
| Component version (DM) | v1.8.3* | – | – |
| Component version (Print&Scan) | v2026.04.02
v2026.03.19 |
✓ | See the release note below. |
*Due to a technical limitation, the CloudStream DM v1.8.3 version itself is not displayed in the DM Web UI Version No. at the top right of the screen. However, the Ingress Controller has been updated correctly, and both the DM Agent and DM Agent Deployment Tool have been updated to v1.8.3. The versions of the DM Agent and DM Agent Deployment Tool can be verified in the following locations:
- [System] > [Software Download] > [DM Agent Deployment Tool – Version]
- [Device Configuration] > [Device Configuration Template] > [Embedded Application] > [Ricoh CloudStream Device Management Agent Update – Version]
[Release Schedule of Print＆Scan v2026.04.02]
EU : April 17, 2026 UTC
UK : April 17, 2026 UTC
IE : April 21, 2026 UTC
DE : April 17, 2026 UTC
US : April 16, 2026 UTC
CA : April 16, 2026 UTC
AP : April 20, 2026 UTC
——————————————————————————————————————
<What’s updated in RICOH CloudStream version 2.30.0>
※The public beta feature can be utilized by customers in one or more datacenters prior to official production release.
◆DM component（v1.8.3）
No Update.
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◆Print Scan component（v2026.04.02)
＜Legacy Port Depreciation＞ ACTION REQUIRED BY JULY 1, 2026
Ricoh CloudStream Print & Scan is deprecating legacy communication ports to improve security, reliability, and scalability of the platform.
What’s Changed
•All communication will require HTTPS and WebSockets over port 443 (TLS 1.3)•Action required before July 1, 2026 to avoid service disruption
Who is affexted
This change affects customers using:
•Legacy PC clients and Gateways prior to version 2024.09 (or prior 3.47)
•Legacy Chrome extension prior to version 2024.09 (Chrome extensions are auto-updated, so there should be no issue.)
•Legacy Mobile app (officially end of life on 31-Dec-2024)
•Cloud Embedded terminals in situations where customers don’t allow communication from the MFPs on 443 but only on the legacy ports (7400,8705).
What you need to do
•Update your legacy PC clients and gateways to the latest version.
•Migrate to the supported Mobile app.
•Update your Chrome extension to the latest release.
•Ensure port 443 is open in your firewall and network configuration.
•If you have any questions, please contact RICOH_CloudStream_RCL_marketing@jp.ricoh.com.
We are planning to inform the regions, separately from the Service Solution Engineering Department, about customer impacts and requests to the field around mid-May.
＜AUTOCOMPLETE & METADATA VARIABLES＞
Autocomplete functionality and extended metadata variables for scan workflows are now generally available.
What’s Changed
•Autocomplete selector introduced for easier variable usage
•New metadata variables available for workflow configuration include workflow description, connector type, barcode type, OCR status, file type, and PDF/A compliance level
•Enhances flexibility in defining scan workflow behavior
＜SCAN WORKFLOWS TIMEZONE＞
Timezone settings can now be defined at the account level for scan workflows, with support for hierarchical configuration.
What’s Changed
•Timezone can be set at account level and inherited by child accounts
•Option to override timezone at lower levels
•Supports daylight saving time and displays current UTC offset
•Currently applies to scan workflows
＜KIOSK MODE INSTALLATION VIA MANAGE TERMINALS FOR XEROX DEVICES＞
Kiosk mode deployment is now directly available within the Manage Terminals interface for Xerox devices, simplifying terminal setup.
What’s Changed
•Administrators can deploy Xerox kiosk mode directly from Manage Terminals
•Streamlined deployment process within the Admin Web UI
•Improved default template assignment during installation
——————————————————————————————————————
◆Print Scan component（v2026.03.19)
＜Expired or Deactivated Printers Restrictions＞
Printer behavior has been updated to prevent operations on expired or deactivated devices.
What’s Changed
＜CDN Domain Retirement＞
CloudStream is transitioning to a new CDN domain to support future scalability and reliability improvements
What’s Changed
＜Admin Web UI – Simplified Terminal Deployment＞
Terminal deployment has been simplified meaning administrators can easily deploy embedded terminals from the admin Web UI※
What’s Changed
＜Admin Web UI – Default Watermark Trigger＞
A default watermark trigger is now included for all accounts to simplify watermark configuration.
What’s Changed
＜PC Client – Automatic Endpoint Cleanup＞
Endpoint management has been improved to better support virtual and reimaged environments.
What’s Changed
——————————————————————————————————————
◆Common feature for DM component & Print Scan component
No Update.
Release Notes for V2.30.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
※The public beta feature can now be utilized by all customers with access to all production data center prior to official production release.
No updates.
Important: Legacy port deprecation – action required by July 1, 2026
To improve security, resilience, and reliability of our service, we are retiring legacy communication ports 2560, 8705, 7300, 7400 and 9444 in our public datacenters. This change enforces use of port 443 and TLS 1.3 across all connections, strengthens error recovery, improves update scalability, and reduces potential downtime. As of July 1, 2026, these ports will be permanently blocked. There is no change for local communication with Gateways.
What’s changing
Only the following connections will remain active: HTTPS and WebSockets over port 443 (TLS 1.3)
Who is affected
This change affects customers using:
- Legacy PC clients and Gateways prior version 2024.09 (or prior 3.47)
- Legacy Chrome extension prior version 2024.09
- Legacy Mobile app
- Cloud Embedded terminals in situations where the customers doesn’t allow communication from the MFPs on 443 but only on the legacy ports (7400,8705).
What you need to do
- Update your legacy PC clients and gateways to the latest version.
- Migrate to the supported Mobile app.
- Update your Chrome extension to the latest release.
- Ensure port 443 is open in your firewall and network configuration.
- If you have any questions, please contact RICOH_CloudStream_RCL_marketing@jp.ricoh.com.
We are planning to inform the regions, separately from the Service Solution Engineering Department, about customer impacts and requests to the field around mid-May.
Print Scan UI
+ Administrators can now deploy kiosk mode directly through the Manage Terminals interface (applicable to Xerox terminal only).
– When installing terminals via Manage Terminals, the default terminal template is now correctly assigned to discovered printers.
– Fixed an issue where certain UI elements were not translated when switching the page language. All translatable resources now update correctly without requiring a page reload.
– Resolved an issue where the Web UI could enter a constant refresh loop, preventing users from interacting with the interface.
– The “Create new…” dropdown button in the Web UI header now correctly toggles on repeated clicks or hover.
Secondary Gateway
No updates.
PC Client
No updates.
Authentication
No updates.
Performance enhancements
No updates.
Printing
No updates.
Scanning
+The autocomplete selector and new metadata variables in scan workflows. See variable workflows.
+Administrators can now configure a timezone at the account level, with the option to override it at child levels. The timezone respects daylight saving time and clearly indicates the current UTC offset. If no override is set, child accounts inherit the parent’s timezone setting.
Note: this settings apply to the scan workflows only and will be extended for other parts of the system in the future.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
No updates.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
x Xerox cloud terminals now display a clear error message when the card service is down or experiencing connectivity issues, instead of silently failing.
– Jobs are now released in the correct first-in, first-out order when using the “Print all” button.
Sharp Cloud Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
No updates.
Security enhancements
No updates.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
Others
x Device synchronization via CloudStream DM no longer overwrites fields that were manually edited by customers, such as printer descriptions and connection settings.
x Updated the Microsoft authentication library (MSAL) to the latest version, reducing throttling impact on service accounts during card registration with incorrect passwords.
– Document conversion to PDF now correctly handles images with color depth greater than 8 bits per channel (e.g., 16-bit PNG from iPhone, 16-bit TIFF).
– Resolved an issue where document delete operations could fail on older secondary servers with an “Account not found” error.
– Various security and stability improvements have been applied, including fixes for installer reliability, certificate configuration, and internal resource management.
Print Scan UI
+ The Manage Terminals feature is now accessible for all license types. Terminal management is available at the Customer and Container level.※
+ Administrators can now manage terminal deployments filtered by location. When a PC Client has a location defined, the Manage Terminals modal displays only printers assigned to that location.※
x The Terminal Deployment Tool now automatically pre-fills the username and password from the terminal template.
x The manual deployment guide for Konica Minolta and HP terminals is now available regardless of the license type.
x All accounts now include a default watermark trigger (disabled by default), serving as a ready-to-use template that administrators can enable and customize.
x Audit logs now correctly display the authenticated user’s name for Entra ID authentication, even when the user identity is resolved after the initial request.
– Saved sheets in the Savings report are now calculated correctly, accounting for the number of copies when determining total printed sheets.
– The link to documentation from the Reports → Audit logs page has been corrected.
– Saving services no longer displays multiple duplicate success messages.
Secondary Gateway
No updates.
PC Client
+ A new option in API key settings allows administrators to configure automatic expiration of endpoints after a defined period. This is useful for Citrix or other virtual environments where instances are periodically reimaged, preventing the accumulation of stale endpoints.
– The PC Client installer now detects if another instance is already running and prevents parallel installations, avoiding potential race conditions during service configuration and file operations.
– The browser window opened for OAuth2 login no longer locks the PC Client installation directory, preventing issues with uninstalling or updating the client.
– The EULA in the macOS Cloud Client installer is now displayed correctly.
– German translations in the PC Client have been corrected, including proper capitalization and grammar.
Authentication
No updates.
Performance enhancements
No updates.
Printing
No updates.
Scanning
– Temporary files created during multi-page scan separation by barcode are now properly cleaned up after the workflow completes.
Partner hosted and on-premises installations
No updates.
Cloud Terminal
x When a printer is expired or deactivated, releasing print jobs from cloud terminals is now blocked with a clear error message. Scanning features are hidden for expired printers, preventing users from attempting operations on unavailable devices.
Ricoh Cloud Terminal (Gen2)
– Stapling now correctly respects document orientation when using PostScript print protocol.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
No updates.
Konica Minolta IWS Cloud Terminal (Gen2)
– Certain media types (such as thick paper or recycled) are now correctly applied to print jobs on KM IWS Gen2 terminals in cloud storage mode.
– KM IWS terminals no longer allow registering card numbers consisting entirely of zeros, which represent unprogrammed or empty card reads.
Xerox Cloud Terminal (Gen2)
No updates.
Sharp Cloud Terminal (Gen2)
– Pull printing no longer scales down borderless documents. The Fit-to-Page option is disabled when borderless printing is active.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
No updates.
Messaging
No updates.
Security enhancements
– Various security and stability improvements have been applied, improved Entra ID token caching to prevent rate limiting under high load, and infrastructure updates.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
Others
x The MyDocuments page now loads significantly faster for customers with a large number of printers by optimizing how terminal configuration data is retrieved.
x Client secrets configured in Authentication Providers settings can no longer be revealed after saving. The reveal icon has been removed and secrets are permanently masked once saved.
– The output page size is now correctly applied when uploading office documents for printing.
– Print jobs sent via the PC Client in cloud storage mode using non-standard drivers now correctly apply the specified number of copies.
No updates.