What’s New in RICOH CloudStream v2.24.0?
We are happy to tell you that RICOH CloudStream v2.24.0 has been released.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.24.0 | ✓ | – |
| Component version (DM) | v1.7.3* | ✓ | See the release note below. |
| Component version (Print&Scan) | v2025.11.27 | ✓ | See the release note below. |
*In DM UI, you see v1.7.2 due to technical limitaion of SW but below 3 things (2 bug fixes and updated Ricoh cloud Terminal) are implemented.
<Release Schedule of DM v1.7.3>
EU : Done
NA : Done
CA : Done – Dec. 23, 2025
AP : Done – Dec. 23, 2025
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<What’s updated in RICOH CloudStream version 2.24.0>
◆DM component（v1.7.3）
We fixed 2 below Bugs.
-Log in fails when Authentication was performed via Auth Agent.
-PIN login on the MFP fails when using a PIN synced from OIDC/LDAP to CloudStream DM, even though the PIN appears correctly in CloudStream DM.
Note : If the PIN was synchronized from OIDC/LDAP to CloudStream DM in v1.7.2 or earlier, please login CloudStream before login on MFP to refresh the token.
We implemented Ricoh Cloud Terminal (Gen2) ver.3.0.7.
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◆Print Scan component（v2025.11.27)
Reporting
・Customers can now configure a simple price list to assign per-page costs, enabling clearer cost visibility and more accurate reporting across various usage reports.
・All reports can now be viewed using either page counts or cost-based metrics, giving customers greater flexibility and insight into their print and scan activity.
・Customers can now access basic ESG reports that show the environmental impact of their printing, including estimated CO₂ emissions, electricity consumption, and the equivalent tree usage associated with their print activity.
Print Scan UI
・Vendors now receive dedicated email notifications only when one of their tenants has an expired license or is scheduled for deletion. This applies to all data centers.
・The printer list now displays the status of the embedded terminal configuration, along with additional details such as device or application version (when available). If an installation or configuration fails, the list also shows clear status or error details to help administrators troubleshoot quickly.
・Rules now support a new mechanism for parsing and manipulating PJL header usernames using regular expressions. This allows administrators to match and extract only part of a document attribute—such as the final username segment—rather than requiring an exact full-value match. This enhancement is especially useful when processing documents retrieved via API from large ERP or mainframe systems, where PJL headers often include complex or extended identifiers.
Konica Minolta Gen2 Cloud Terminal *This is Beta version and available for individual request.
Deploying the Gen 2 Cloud Terminal with the device locking on Konica Minolta devices is now significantly easier. To benefit from device function locking, managed access to the device functions and accurate reporting of printed, copied, and scanned pages, Konica Minolta customers still require the secondary IWS application.
Previously, configuring device locking required two separate, highly technical setups, making deployment cumbersome and error-prone. Now, only the standard Cloud Terminal configuration is needed. Device locking is automatically enabled or disabled based on the “Lock device” toggle in the Administrator UI.
Embedded terminal templates of “IWS Service Platform” application types have been updated to “IWS Gen2” application types. This change does not impact users; existing functionality continues to work as before.
Contact RICOH_CloudStream_RCL_marketing@jp.ricoh.com. to enable these features.
Mobile app
・Users can now properly remove added printers through the native print dialog on Android.
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◆Common feature for DM component & Print Scan component
No Update.
Release Notes for V2.24.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
※The public beta feature can now be utilized by all customers with access to all production data center prior to official production release.
We fixed 2 below Bugs.
-Log in fails when Authentication was performed via Auth Agent.
-PIN login on the MFP fails when using a PIN synced from Entra ID to CloudStream DM, even though the PIN appears correctly in CloudStream DM.
Note : Customers already registered from OIDC/LDAP need to log in again.
We implemented Ricoh Cloud Terminal (Gen2) ver.3.0.7.
Print Scan UI
+ Customers can now configure a simple price list to assign per-page costs, enabling clearer cost visibility and more accurate reporting across various usage reports.
+ All reports can now be viewed using either page counts or cost-based metrics, giving customers greater flexibility and insight into their print and scan activity.
+ Customers can now access basic ESG reports that show the environmental impact of their printing, including estimated CO₂ emissions, electricity consumption, and the equivalent tree usage associated with their print activity.
+ Vendors now receive dedicated email notifications only when one of their tenants has an expired license or is scheduled for deletion. This applies to all data centers.
x Vendors now see tag “expired” directly in the customer tree menu.
+ The printer list now displays the status of the embedded terminal configuration, along with additional details such as device or application version (when available). If an installation or configuration fails, the list also shows clear status or error details to help administrators troubleshoot quickly.
+ Rules now support a new mechanism for parsing and manipulating PJL header usernames using regular expressions. This allows administrators to match and extract only part of a document attribute—such as the final username segment—rather than requiring an exact full-value match. This enhancement is especially useful when processing documents retrieved via API from large ERP or mainframe systems, where PJL headers often include complex or extended identifiers.
x Google Workspace identity provider now supports Google Directory groups and department synchronization.
– Already assigned devices are no longer reassigned to a different default embedded configuration during synchronisation.
Secondary Gateway
No updates.
PC Client
No updates.
Authentication
No updates.
Performance enhancements
x HTTP Response now doesn’t contain some unnecessary verbose stacks.
Printing
No updates.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
x Further improvements done on HP Cloud Terminal to prevent device loosing it’s registration.
Konica Minolta IWS Cloud Terminal (Gen2) *This is Beta version and available for individual request.
+ Deploying the Gen 2 Cloud Terminal with the device locking on Konica Minolta devices is now significantly easier. *This is available for individual requests.
x ‘Offset’ option in the Universal Print Driver to manage output stack collation now works properly for pull print on Konica Minolta.
Xerox Cloud Terminal (Gen2)
No updates.
Sharp Cloud Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
+ Users can now properly remove added printers through the native print dialog on Android.
Messaging
No updates.
Security enhancements
x CloudStream administrator session token duration had been reduced to 30 minutes.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
No updates.