What’s New in RICOH CloudStream v2.23.0?
We are happy to tell you that RICOH CloudStream v2.23.0 has been released.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.23.0 | ✓ | – |
| Component version (DM) | v1.7.2 | – | – |
| Component version (Print&Scan) | v2025.11.13 | ✓ | See the release note below. |
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<What’s updated in RICOH CloudStream version 2.23.0>
◆DM component（v1.7.2）
No Update.
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◆Print Scan component（v2025.11.13)
Print Scan UI
・Administrator notifications for license and tenant lifecycle: All customer administrators (users with the ModifyLicense permission, e.g. the default Administrators role) are now notified several days before a license expires and again before the expired tenant is automatically deleted. Deletion occurs after 30 days for trial tenants and 90 days for tenants with an expired production license. Administrators can opt out of these notifications in their profile settings.
・Reports now correctly distinguish between A4/Letter/Small and A3/Ledger/Large page sizes across all views. Total page counts are calculated using normalized pages, where one A3/Large page equals two A4/Letter pages. For historical data where page-size breakdown was unavailable, the respective fields show N/A, while total normalized pages remain accurate.
Scanning
・The Scan to Email workflow/connector is now automatically created when a new customer account is provisioned. The workflow name is fully localized, and access is automatically granted to the Local Users group.
・Scan Workflows now support the %deviceSerialNumber% variable, allowing the printer’s serial number to be automatically inserted into output file names and metadata fields.
Mobile app
・The mobile app now includes a built-in tool to gather diagnostic logs and device information, making troubleshooting significantly easier. Users can collect and export logs—including app version, OS version, and device model—directly from the profile page and send them to support via email or any preferred channel.
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◆Common feature for DM component & Print Scan component
No Update.
Release Notes for V2.23.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
※The public beta feature can now be utilized by all customers with access to all production data center prior to official production release.
No updates.
Print Scan UI
+ Administrator notifications for license and tenant lifecycle: All customer administrators (users with the ModifyLicense permission, e.g. the default Administrators role) are now notified several days before a license expires and again before the expired tenant is automatically deleted. Deletion occurs after 30 days for trial tenants and 90 days for tenants with an expired production license. Administrators can opt out of these notifications in their profile settings.
+ Reports now correctly distinguish between A4/Letter/Small and A3/Ledger/Large page sizes across all views. Total page counts are calculated using normalized pages, where one A3/Large page equals two A4/Letter pages. For historical data where page-size breakdown was unavailable, the respective fields show N/A, while total normalized pages remain accurate.
x Admin Web UI visual improvements
Secondary Gateway
No updates.
PC Client
x RICOH CloudStream Client now correctly lists hostname when registering an endpoint in local storage mode.
Authentication
No updates.
Performance enhancements
No updates.
Printing
No updates.
Scanning
+ The Scan to Email workflow/connector is now automatically created when a new customer account is provisioned. The workflow name is fully localized, and access is automatically granted to the Local Users group.
+ Scan Workflows now support the %deviceSerialNumber% variable, allowing the printer’s serial number to be automatically inserted into output file names and metadata fields.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
– HP Gen 2 Cloud Terminal: Fixed an issue where users could not authenticate with a card on slower devices.
– HP Gen 2 Cloud Terminal: Direct printing while someone else is logged at the MFD is now accounted correctly.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
– Xerox Gen 2 Cloud Terminal: Fixed an issue where users could be redirected to Quick Actions even after being logged out.
Sharp Cloud Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
x Chromebook extension stability improved.
Driver
No updates.
Internet ports
No updates.
Mobile app
+ The mobile app now includes a built-in tool to gather diagnostic logs and device information, making troubleshooting significantly easier. Users can collect and export logs—including app version, OS version, and device model—directly from the profile page and send them to support via email or any preferred channel.
Messaging
No updates.
Security enhancements
– Various fixes and security improvements
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
No updates.