What’s New in RICOH CloudStream v2.21.0?
We are happy to tell you that RICOH CloudStream v2.21.0 has been released.
Check which component is updated this time from the table below.
| Version category | Version | Update | Detail |
| Release note version | v2.21.0 | ✓ | – |
| Component version (DM) | v1.7.1 | ✓ |
See what’s new below.
|
| Component version (Print&Scan) | v2025.10.02
v2025.09.18 |
✓ | See the release note below. |
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<What’s updated in RICOH CloudStream version 2.21.0>
◆DM component（v1.7.1）
When creating a “Run on Schedule” report task, the time zone field appears empty.
・Issue
When creating a “Run on Schedule” report task, the time zone field appears empty.
Based on Functional Specs, the default value is the current servers time zone and displays as a text label and cannot be edited.
・Measure
The Time Zone field is now correctly displayed as expected, reflecting the server’s current time zone in a read-only format.
Configuration Task Fails when applying Device Administrator template
・Issue
Configuration Task fails with Partial Error when applying Device Administrator template(Administrator>Administrator Accounts>Administrator Accounts: Primary Administrator).
After that, an unexpected admin password is set for the device, that will not allow administrators to log in to the device.
・Measure
As the issue has been resolved in CloudStream DM v1.7.1, customers will have to:
- If they have created an existing SDP Template for changing the Primary Administrator username and password, they have to EDIT and re-SAVE the values again before running the configuration task/policies.
- For new SDP Templates, they can proceed normal operation.
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◆Print Scan component（v2025.10.02)
＜Admin Web UI＞
Printers can now be configured in the UI to define which print format it requires – rasterized formats (PWG) in addition to PostScript and PDF.
Benefits : Expands printer compatibility and simplifies setup by supporting more print formats directly from the UI:
＜FUJIFILM BI Embedded＞
FUJIFILM BI Cloud Terminal now allows users to navigate directly to the native copy application via the quick actions screen.
Benefits : Improves usability and feature parity by letting FUJIFILM BI users access copy functions directly,aligning their experience with other supported vendors:
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◆Print Scan component（v2025.09.18)
Print Scan UI
+An administrator can set PIN expiration.
Printing
+Attachments from email clients that include them inline are printed successfully.
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◆Common feature for DM component & Print Scan component
No Update.
Release Notes for V2.21.0
+ Added feature
x Improved/changed feature
– Bug fixed
! Limitation
※The public beta feature can now be utilized by all customers with access to all production data center prior to official production release.
-When creating a “Run on Schedule” report task, the time zone field appears empty.
-Configuration Task Fails when applying Device Administrator template.
Print Scan UI
+Printers can now be configured in the UI to define which print format it requires – rasterized formats (PWG) in addition to PostScript and PDF.
×When users select an output page size during upload, the source document is automatically scaled to fit the chosen format.
xReporting now properly respects “Hide sensitive data“ configuration option in Security Settings -> Privacy part so that user-level reporting is not visible to anyone.※
-Guest users can now properly login when OIDC authentication provider is set with asterisk in domain.
-Search results are now properly anonymized when Hide sensitive data feature is enabled.
-Users now receive a clear message when they try to upload a file type that isn’t supported for printing.
Secondary Gateway
No updates.
PC Client
×Client on MacOS can now be uninstalled using a dedicated uninstaller.
-Client now correctly respects changes in proxy settings on the client PC (such as turning on VPN) without the need to restart the client.
-Client now properly shows Windows notifications when installed using offline mode.
Authentication
No updates.
Performance and security enhancements
No updates.
Printing
No updates.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
+FUJIFILM BI Cloud Terminal now allows users to navigate directly to the native copy application via the quick actions screen.
×Login times on FUJIFILM BI Cloud Terminal have been improved. From card swipe or PIN entry to the quick menu is now over 50% faster, making access feel almost instant.
-Logout button on FUJIFILM BI Cloud Terminal is now aligned with the rest of the user interface.
HP Workpath Cloud Terminal (Gen2)
No updates.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
–Xerox Cloud Terminal now preserves page order for multi-file scanning workflows. When scanning multiple batches from the flatbed within a single workflow, the resulting files keep the exact sequence in which pages were scanned.
Sharp Cloud Terminal (Gen2)
xSharp Cloud Terminal can now be successfully installed and configured on the latest firmware.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
×An API for querying audit logs is now available and documented in the public API space.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
×iOS app has been adapted to iOS 26 look and feel.
-Fixed an issue on iOS where the plus button was still accessible when an error modal was displayed, allowing unintended actions.
Messaging
No updates.
Security enhancements
No updates.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
Print Scan UI
+An administrator can set PIN expiration.
+Customers can now open a detailed service availability report directly from the Overview page.
xImproved experience when accepting legal documents.
xPrinter location now matches the settings associated print queue.
xAn administrator can see unknown card login attempts at the web UI.
+Reports now allow a custom interval.※
Secondary Gateway
No updates.
PC Client
x New customers in countries that don’t use metric system no longer need to manually change the default paper size from “A4″ to “Letter”.
When creating a new account, the default value for page size is automatically inherited from the parent account.
-Tray icon is now showing even when using Azure Virtual Desktop.
–Mac OS logging improvements.
-Automatic proxy configuration is now working correctly with WPAD.
Authentication
x Service Account Secret file can be directly uploaded in Google Workplace Authentication setting.
Performance and security enhancements
No updates.
Printing
+Attachments from email clients that include them inline are printed successfully.
xAll new customers have email-to-print available and enabled by default.
-Default print values are now respected on all terminals.
Scanning
No updates.
Partner hosted and on-premises installations
No updates.
Ricoh Cloud Terminal (Gen2)
No updates.
Fujifilm BI Cloud Terminal (Gen2)
No updates.
HP Workpath Cloud Terminal (Gen2)
-The app now performs as expected even on devices without scanner.
Konica Minolta IWS Cloud Terminal (Gen2)
No updates.
Xerox Cloud Terminal (Gen2)
xPressing enter in the username field moves the user to password field.
-Domain validation improvements.
Sharp Cloud Terminal (Gen2)
No updates.
Brother Embedded Terminal
No updates.
Canon Embedded Terminal
No updates.
Kyocera Embedded Terminal
No updates.
Lexmark Embedded Terminal
No updates.
API
No updates.
Chrome Extension
No updates.
Driver
No updates.
Internet ports
No updates.
Mobile app
xiOS users are informed that encrypted office files are not supported.
Messaging
No updates.
Security enhancements
No updates.
Documentation
No updates.
Upgrading of customer-hosted environments
No updates.
No updates.